call now

FAQs

Navigating the NDIS with Confidence: Resources and Insights

The National Disability Insurance Scheme (NDIS) is a transformative Australia-wide initiative designed to provide support to individuals with a permanent and significant disability. Redessa Plan Managers is here to help you understand the NDIS and make the most of its offerings with a suite of resources crafted with care and respect.

What is the NDIS?

The NDIS is a government-funded program aimed at providing Australians under the age of 65, who have a permanent and significant disability, with the necessary supports they need to live more independently and achieve their goals. This includes people with intellectual, physical, sensory, cognitive, and psychosocial disabilities.

learn more

Your Journey with the NDIS

Starting with the NDIS involves several key steps:

FAQs: Your Questions Answered

We know you have questions, and we’re here to provide the answers. Below are some of the most common queries we encounter, along with our responses:

Eligibility for the NDIS depends on age, residency status, and the nature of your disability. Our resource guide provides a detailed checklist to help you determine if you qualify.

Your NDIS plan can cover awide range of supports and services, including personal care, therapy services, equipment, and home modifications. Our resources outline what can be included and how to ensure your plan covers your needs.

If your circumstances change or you need to review your plan, we can guide you through the process. It’s important to prepare evidence and documentation to support your request, and our team can assist you with this.

Yes, you can self-manage your funds, have them managed by the NDIA, or use a plan manager like Redessa Plan Managers. Our resources explain the benefits and considerations of each option.

In our NDIS plan management service, we help participants manage the funding for their NDIS plan. Our plan managers manage finances, which include processing invoices, tracking the spending and ensuring that the providers are paid on time. This enables participants to focus on their NDIS goals by staying stress-free.
If you are looking for plan management, Redessa Plan Managers is the name to consider since we are committed to providing personalised services. We work closely with participants and ensure that their NDIS plans are managed efficiently. Besides, we have an experienced team who can assist you with making the most of your NDIS funding.
You can sign up by contacting us through our website, phone or email. We will guide you through the signup process. However, make sure that plan management is included in your NDIS plan. After this step, our staff will handle the financial administration for you.
No, there is no direct cost for hiring Redessa Plan Managers. The fees for plan management are included in your NDIS plan under the ‘Improved Life Choices’ category. Thus, NDIS will pay for the service.
Yes! You have the flexibility of choosing a registered or an non-registered NDIS provider. This helps you to achieve your life goals. As a plan management organisation, we will manage payments to these providers on your behalf.
At Redessa Plan Managers, we will provide you with regular financial statements that include your spending. Besides, we provide you with an an online portal where you can track your expenses, view your budget, and view your remaining funds in real time. However, if you require assistance with understanding your spending, contact us without hesitation.
If you are facing problems with your plan, we are here to help. Reach out to us if you have any questions or concerns regarding your NDIS plan, your budget, or your services. Our team will provide a prompt response and ensure that your plan works effectively for you.
Yes, we can. We will help you navigate your NDIS plan by explaining how the funding works, the services you can access, and how you can maximise your plan benefits. Furthermore, we can help you with budgeting to ensure that your funds last throughout the plan.
Contact us directly if you want to lodge a complaint or have feedback or suggestions for us. We will take them seriously and will work with you to resolve them promptly.
If you want to switch to Redessa Plan Managers from another plan manager, contact us so that we can handle the transition process, ensuring no disruption to your services or payments.

Get in Touch

If you have more questions or need further assistance, our team at Redessa Plan Managers is ready to help.

contact us

Pages

Contact

Office Hours

  • Monday to Friday - 9.00 am to 5.00 pm
  • Service hours: 24/7
Copyright © 2024 | Developed by
Email Us Contact Us
Scroll to Top